Quality assurance
This is how we guarantee consistently high quality to our customers:
- The customer receives a non-binding, cost-free, detailed quotation
- All questions relating to the text and other clarifications are resolved up front
- The project manager will allocate the job to an experienced translator (whose target language is his/her mother tongue) who is qualified in the specific field and will deliver the translation on time, fulfill the customer’s wishes and meet our own quality standards.
- Meet your individual requirements as regards administration of your Terminology Data Bank and Translation Storage
- Two heads are better than one principle: All work is proofread by a second translator. Translatons are checked for:
- Completeness
- Correctness of content, language and terminology
- Spelling, grammar and style
- Compliance with other customer requirements
- Final control by TRADOLEX
- Timely delivery
- Job will be properly documented and archived
- Customers‘ documents will be treated in absolute confidence